BuzzBip — AI WhatsApp & SMS Marketing Platform for eCommerce | Official Meta Tech Provider

BuzzBip is an AI-powered WhatsApp and SMS marketing platform built for eCommerce brands. As an Official Meta Tech Provider, BuzzBip helps businesses automate cart recovery, broadcast campaigns, and 24/7 AI customer support via BuzzBot agents — with native integrations to Salla, WooCommerce, PrestaShop, Magento, and Shopify. Available in Arabic, French, English, German, Italian, and Spanish. Plans start from €29/month. 7-day free trial, no credit card required.

Turn every conversationinto a customerautomatically

BuzzBip is the omnichannel messaging and automation platform for SMEs in Tunisia and MENA — WhatsApp Business API, SMS, website chat, BuzzBot AI agents, CRM and marketing in one inbox.

Official Meta Tech Provider
WhatsApp ready
Scroll to see it in action

Trusted by growing brands across MENA

Arkan
Agrafe
e-home
GameWorld
Menkal
R-discount
Shwra
TPM
Tuttosport
TDS
Riyeda
Bigtech
Success Study
TravelTodo
Arkan
Agrafe
e-home
GameWorld
Menkal
R-discount
Shwra
TPM
Tuttosport
TDS
Riyeda
Bigtech
Success Study
TravelTodo

Customer journey

One conversational CRM for the whole customer journey

Marketing, Sales, and Support

Reach out, sell, and support customers from one platform — across WhatsApp, SMS, and web chat, with every customer's context always at hand.

  1. 1

    Customer journey

    Marketing

    Reach prospects, your way

    Run broadcast campaigns, win back quiet customers, and recover abandoned carts on WhatsApp and SMS — so every lead gets a timely nudge that turns into measurable revenue.

    • Broadcast campaigns & WhatsApp templates
    • Abandoned-cart recovery sequences
    • Customer win-back automations
    Explore campaigns

    Your Store

    Abandoned cart automation

    WhatsApp template

    Velvet Cleanser · 80 ml

    Hi Sara, you left Velvet Cleanser in your cart. Complete checkout in the next hour and get 10% off.

    Complete checkout
    Cart recovered · replied
    Abandoned cart
  2. 2

    Customer journey

    Sales

    Follow-up that drives the sale

    Share product links, answer questions on the spot with BuzzBot, and keep the conversation going until the customer is ready to buy — catalog and cart context included.

    • In-chat product links & catalog
    • Instant AI answers
    • Continuous sales follow-up
    Explore integrations

    Checkout

    1 item

    Velvet Cleanser · 80 ml

    $48

    ×1
    Subtotal$48
    Place order
    Order #4821 confirmed
  3. 3

    Customer journey

    Support

    Never keep a customer waiting

    Manage tickets and book appointments any time — customers get help even when your team is offline, and escalations arrive with full conversation context.

    • Ticket management & routing
    • Appointment booking
    • Available 24/7 with human handoff
    Explore BuzzBot

    BuzzBot · Support

    Resolving now

    My order hasn’t arrived yet — can you check?
    Got it. I pulled tracking, opened a priority ticket, and can book a callback.
    Ticket #382 · Delivery delay

    Tracking collected · priority queue

    Handed off to Sara — full context
    Callback · Sat 15:00

Platform

Everything you need to convert conversations into revenue.

Deep integrations

Connected to your commerce stack

BuzzBip syncs products, orders and customers with Salla, WooCommerce, PrestaShop and Magento — plus Custom API. Zid coming soon.

Salla
WooCommerce
PrestaShop
Magento
ZidComing soon
Coming soon
Coming soon
Coming soon
Coming soon
Coming soon
Coming soon
Coming soon

Messaging channels

One conversation. Everywhere.

WhatsApp Business API, SMS and website chat — unified in a single BuzzBip inbox. Messenger coming soon.

Live
WhatsApp

WhatsApp

Official WhatsApp Business API — conversations, campaigns and BuzzBot in one place.

See more
Live
SMS

SMS

Reach customers with SMS campaigns and transactional alerts from your SMS balance.

See more
Live
Web chat

Web chat

Embed the Chat Bot widget on your site — threads land in the same shared Inbox.

See more
Coming soon
Messenger

Messenger

Facebook Messenger inbox support is on the roadmap.

Coming soon

How it works

Your brand in. Revenue out.

Feed the agent your brand once — it turns every conversation into a measurable outcome.

Input

  • Brand guideline
  • Product catalog
  • Tone of voice
  • FAQs
  • Contact data
  • Escalation rules / fallbacks
I want to order 2 starter packs — confirm please.
Done! Order #4821 confirmed — 78 TND, delivery within 24h.

Outcome

Industries

Built for every business

Pick your industry to see how BuzzBip powers sales and support on WhatsApp, SMS, and web chat — built around the workflows you already run.

WhatsApp · cart recovery

E-commerce & Retail

Store integrations, abandoned cart recovery, order updates, BuzzBot product Q&A and sales.

Shared inbox · client workspace

Agencies & Resellers

Multi-seat team plans with role-based permissions to manage client conversations.

WhatsApp · enrollment FAQ

Education

Broadcasts, FAQ-style BuzzBot Q&A, opt-in forms for enrollment and leads.

WhatsApp · appointment reminder

Healthcare & Beauty

Appointment-style reminders via WhatsApp, shared inbox for booking questions.

WhatsApp · order status

Food & Beverage / Delivery

Order status updates and OTP verification for orders.

Web chat · listing Q&A

Real Estate & Automotive

Lead capture via web chat, nurture campaigns, BuzzBot Q&A on listings.

WhatsApp · volunteer drive

Non-Profit

Donor and volunteer communication via broadcasts and shared inbox.

Results

There's a reason brands stick with us

0%

WhatsApp open rate

+0x

Average ROI on WhatsApp campaigns

<0s

Avg BuzzBot response time

0/7

Sales & support coverage

How much is BuzzBip worth for your store?

Use our ROI simulator — pick your use case, industry, and plan. Math based on real eCommerce benchmarks.

Run ROI simulator

Testimonials

Hear it from them

BuzzBip helps eCommerce teams across MENA transform conversations into revenue.

See our customer stories
Very good job BuzzBip team. You have truly earned the trust we placed in you. It is rewarding for us at Arkan as a startup ourselves, to witness the success of our partnership.
TA

Tarek Marzouk

Co-Founder, Arkan.tn

Why BuzzBip

Built to convert. So you sell differently.

Official Meta Tech Provider with BuzzBot AI — built for brands that sell and support on WhatsApp, SMS, and web chat across MENA.

Official Meta Tech Provider for WhatsApp Business API

BuzzBip gives you certified access to the WhatsApp Business Platform — not a reseller layer. Get stronger delivery rates, a verified business badge, and direct Meta messaging features for campaigns and conversations.

One BuzzBot AI agent for sales and support

Skip juggling separate chatbots and helpdesk tools. BuzzBot answers FAQs, places orders, and runs follow-ups — then escalates to your shared inbox with full conversation context so your team never starts from zero.

Native Arabic dialects, including Tunisian Darija

BuzzBot is not machine-translated English. Configure Arabic, French, and English with your brand persona in Brand Center so WhatsApp replies stay natural — from Tunisian Darija to the dialects your customers actually use.

Built in Tunisia for MENA WhatsApp and SMS commerce

Designed and supported from Tunisia, expanding to Saudi Arabia — not a US or EU product adapted late for MENA. Local expertise for WhatsApp Business API and SMS commerce across Tunisia and the wider region.

Questions?

Frequently asked questions

Everything you need to know about BuzzBip and how it helps your business grow.

BuzzBip connects WhatsApp Business API, SMS and website chat from a single dashboard. Messenger is coming soon. Native store integrations include Salla, WooCommerce, PrestaShop and Magento — Zid coming soon — plus Custom API.

BuzzBot helps capture intent and contact details in chat; contacts sync to Audience, groups and segments so your team follows up on ready-to-buy conversations.

BuzzBot escalates to a human agent in Inbox with the full conversation context. Your team picks up without asking the customer to repeat themselves.

Yes — abandoned cart recovery, order updates, broadcast campaigns and triggered automations on WhatsApp and SMS, within Meta and local compliance rules.

You can configure BuzzBot and the website chat widget for Arabic, French and English, with brand persona and tone set in Brand Center.

Most teams start in days: connect channels, sync your store, train BuzzBot on your FAQ and brand voice, then go live. 7-day free trial — no credit card required.

BuzzBip offers two models: (1) Subscription plans — Starter from €29/mo, Growth from €69/mo, Ultimate from €99/mo — all with a 7-day free trial. (2) Commission model — pay a small upfront fee based on your revenue target, then pay nothing until BuzzBip generates that revenue. SMS, extra WhatsApp messages, and extra AI conversations are available as pay-as-you-go top-ups.

Since July 1, 2025, Meta bills per delivered template message — not per conversation. Each template category (authentication, utility, marketing) has its own per-message rate that varies by destination country. Incoming messages are free. Use BuzzBip’s WhatsApp pricing calculator for country-specific estimates — BuzzBip does not add a markup on Meta’s rates.

BuzzBip processes data in line with GDPR and Tunisian data protection rules. Clients must obtain customer consents, follow Meta messaging rules, and respect local anti-spam laws. Proactive WhatsApp and SMS outreach runs within Meta and local compliance rules. See our Privacy Policy for full obligations.

Yes. BuzzBip is an Official Meta Tech Provider with certified access to the WhatsApp Business Platform — not a reseller layer. You get verified-business options, stronger delivery paths, and direct Meta messaging features for campaigns and conversations.

Yes. WhatsApp Coexistence lets your team keep answering from the WhatsApp Business App on mobile while BuzzBip runs campaigns, automations, and BuzzBot on the same number. Conversations stay in sync so nothing falls through.

There is no setup fee on standard plans. The 7-day free trial needs no credit card — connect WhatsApp, SMS, or web chat, sync your store, configure BuzzBot, and test automations before you subscribe.

Connect your store so products and orders stay in sync, then set persona, tone, and FAQ knowledge in Brand Center. BuzzBot uses that context to answer and sell on WhatsApp and web chat — and escalates to your team when confidence is low.

Yes. Abandoned-cart flows trigger on WhatsApp and SMS with delays you control. BuzzBot can nudge shoppers, answer objections, and help complete the order — clients like Arkan.tn recovered a meaningful share of abandoned carts within weeks of going live.

Plans from €29/mo · 7-day free trial

See full pricing

Ready to grow your sales?

Sales and support on WhatsApp, SMS, and web chat — one AI agent that never clocks out.

BuzzBip — Omnichannel Business Messaging & AI Automation for MENA SMEs