API Reference6 min read · Updated 2026-06-01

API Endpoints

Complete reference for BuzzBip REST API endpoints — messages, contacts, conversations, comments, and workflow triggers.

The BuzzBip API exposes resources for messaging, contact management, conversation tracking, internal comments, and workflow automation. All paths are relative to https://api.buzzbip.com/v1.

All endpoints

Method	Endpoint	Description
`POST`	`/messages`	Send a message to a contact
`GET`	`/messages/{id}`	Retrieve a message by ID
`GET`	`/messages`	List messages with optional filters
`GET`	`/contacts`	List contacts with pagination
`POST`	`/contacts`	Create or update a contact
`GET`	`/contacts/{id}`	Retrieve a contact by ID
`PUT`	`/contacts/{id}`	Update contact fields and tags
`DELETE`	`/contacts/{id}`	Delete a contact
`GET`	`/conversations`	List conversations with filters
`GET`	`/conversations/{id}`	Retrieve a conversation by ID
`POST`	`/conversations/{id}/assign`	Assign a conversation to a team member
`POST`	`/conversations/{id}/resolve`	Mark a conversation as resolved
`GET`	`/conversations/{id}/comments`	List comments on a conversation
`POST`	`/conversations/{id}/comments`	Add an internal comment to a conversation
`GET`	`/workflows`	List available workflows
`POST`	`/workflows/{id}/trigger`	Trigger a workflow for a contact

Detailed guides

Messages — send templates, session messages, and list delivery status
Contacts — create, update, and sync Audience records
Conversations — list, assign, and resolve inbox threads
Comments — post internal notes visible to your team
Workflows — trigger automations from external systems

Template messages must be pre-approved in BuzzBip under Content → WhatsApp Templates before you can send them via the API.

Messages API →

All endpoints

Method	Endpoint	Description
`POST`	`/messages`	Send a message to a contact
`GET`	`/messages/{id}`	Retrieve a message by ID
`GET`	`/messages`	List messages with optional filters
`GET`	`/contacts`	List contacts with pagination
`POST`	`/contacts`	Create or update a contact
`GET`	`/contacts/{id}`	Retrieve a contact by ID
`PUT`	`/contacts/{id}`	Update contact fields and tags
`DELETE`	`/contacts/{id}`	Delete a contact
`GET`	`/conversations`	List conversations with filters
`GET`	`/conversations/{id}`	Retrieve a conversation by ID
`POST`	`/conversations/{id}/assign`	Assign a conversation to a team member
`POST`	`/conversations/{id}/resolve`	Mark a conversation as resolved
`GET`	`/conversations/{id}/comments`	List comments on a conversation
`POST`	`/conversations/{id}/comments`	Add an internal comment to a conversation
`GET`	`/workflows`	List available workflows
`POST`	`/workflows/{id}/trigger`	Trigger a workflow for a contact

Detailed guides

Messages — send templates, session messages, and list delivery status

Contacts — create, update, and sync Audience records

Conversations — list, assign, and resolve inbox threads

Comments — post internal notes visible to your team

Workflows — trigger automations from external systems

Template messages must be pre-approved in BuzzBip under Content → WhatsApp Templates before you can send them via the API.

Messages API →

API Endpoints

All endpoints

Detailed guides

Need help with your integration?

API Endpoints

All endpoints

Detailed guides

Need help with your integration?