The BuzzBip Website Chat Widget adds a customizable chat launcher to any website. Visitors can start conversations that route into your BuzzBip inbox — with optional WhatsApp handoff for continued messaging on mobile.
Features
- Floating chat bubble with customizable colors and position
- Pre-chat form to capture name, email, and phone before the conversation starts
- Automatic contact creation in BuzzBip Audience
- WhatsApp continuation link for mobile follow-up
- Multi-language support matching your site locale
- GDPR-friendly consent and privacy controls
How it works
- Create a chat widget channel in app.buzzbip.com under Channels → Website Chat
- Customize appearance, pre-chat fields, and business hours
- Copy the embed snippet from the widget settings page
- Paste the snippet before the closing
</body>tag on your site - Incoming chats appear in your BuzzBip inbox like any other channel
Preview
html
<!-- BuzzBip Chat Widget -->
<script>
window.BuzzBipChat = {
widgetId: "wdg_abc123",
locale: "en"
};
</script>
<script async src="https://cdn.buzzbip.com/widget/v1/chat.js"></script>Each widget has a unique widgetId. Find it under Channels → Website Chat → Settings at app.buzzbip.com.
Next steps
- Follow the Installation guide to add the snippet to your site
- Configure colors, position, and pre-chat fields in the Configuration guide