Product & Settings
Learn all platform features, inbox, settings, and workspace config.
articles
Buzzbip Inbox: manage all conversations
Master Buzzbip Inbox — unified WhatsApp, SMS, and website chat with contact profiles, orders, tasks, and team collaboration.
BuzzBot AI agents in Brand Center
Configure BuzzBot AI agents in Brand Center — brand voice, instructions, documents, outreach messages, and automated replies.
Workflows: BuzzBot flows and Automations
Understand Buzzbip workflows — BuzzBot automation flows in Brand Center plus store Automations for ecommerce events.
Audience and contacts in Buzzbip
Manage Buzzbip Audience — Contacts, Groups, Segments, and Smart Segments for targeted SMS and WhatsApp campaigns.
SMS and WhatsApp campaigns in Buzzbip
Send Buzzbip Campaigns via SMS and WhatsApp to Audience segments using templates, dynamic variables, and scheduling.
Dashboard and Statistics reporting
Use Buzzbip Dashboard and Statistics for campaign performance, revenue insights, contact growth, and automation results.
Dynamic variables in Buzzbip messages
Personalize Buzzbip messages with dynamic variables — {firstname}, {orderId}, {totalAmount}, {authenticationCode}, and more.
Workspace settings and user roles
Manage Buzzbip workspace settings — Users & Roles, permissions, timezone, billing balance, and account preferences.
Buzzbip on mobile: responsive web app
Access Buzzbip on mobile via app.buzzbip.com — responsive web with no native app; use Inbox and Dashboard from any browser.
Can't find what you're looking for? 🔎
Our support team is available 24/5 to help you.